Before You Dig
Procedures for Calling Locates
Information you will need available when you call for locates before digging or excavating:
- Address where locates needs to be done
- Closest intersections / cross streets
- Side of property that is being excavated
- Start time of job (emergency or planned job)
Record all information and who you spoke with, as well as times calls were made.
|
There is no situation that allows you to beginning digging before a locate is done. |
| Utility Company | Contact Telephone Number |
| Hydro One Networks |
1-888-664-9376 (Business hours 8:30 - 4:30)
1-800-434-1235 (After hours emergencies only) |
| East Link Cable |
1-800-667-2894 ext 2264 (Business hours 8:00-4:00)
1-705-560-3315 (After hours emergencies only) |
| Ontario One Call |
1-800-400-2255 (24 hrs call centre) |
| Water Works Department |
613-525-1110 ( Business Hours 8:00 - 4:00)
613-551-0429 ( On call Service after hours) |